Billing and Payments
BILLING, PAYMENTS AND PROMOTION CODES
1. Do you accept Paypal?
Yes, we do.
2. When will my credit card be charged?
We'll attempt to secure authorization on your credit card at the point of purchase online. If there's a problem securing this authorization, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your order will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.
3. Which credit cards or payment cards are accepted?
We accept the following credit card payment options: American Express®, Discover®, MasterCard®, Visa®
We also accept the following express checkout payment methods: AMEX Express Checkout, Chase Pay, Masterpass PayPay, Visa®Checkout | Apple Pay and Android Pay are accepted on our mobile app only
4. Will I be charged sales tax?
Local and State sales tax will be collected if your recipient's mailing address is in Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New Mexico, New York, Ohio, Oklahoma, Tennessee, Texas or Virginia.
5. Is it safe to use my credit card or debit card online?
Yes! The safety of your personal information is extremely important to us. We encrypt your information using SSL (secure socket layer) technology to protect your personal data and credit card information from unauthorized access. When your browser is in secure mode, you'll notice a key or lock icon at the bottom of your browser window. Please note: If you pay by debit card, the amount you charge will be put on "hold", meaning it will not be available to you after you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original "hold" will be voided. You can review all of this important information in our Security & Privacy Policies.
6. Why do you charge service fee?
The service fee covers the cost of placing your order with a local florist who will create the design you choose and providing service on your order after the sale. If you have questions about your order, we are here for you 24/7!